Draft: this document is not final; items marked “to be filled” will be completed before launch.
Terms of Service (Draft)
Version 2026-10-24 · Draft, not yet finalised by counsel. Items marked "to be filled" will be completed by the operator before launch.
The idol images, chat replies and generated images / videos / music on this site are all AI-generated.
1. The Service and the Operator
IdolPJ (the "Service") is a virtual idol cultivation service: you create a virtual idol, chat with it, make images, videos, music and MVs for it, and help it grow through schedules, affinity and ratings.
- Operator (contracting seller) name: to be filled
- Business address: to be filled
- Contact (support, refunds, privacy and complaints): to be filled
- Version of these Terms: 2026-10-24. After the Terms are updated, you must accept the new version before you can start new paid consumption (see section 13).
2. Account
- Registration requires a username, an email address and a password, and acceptance of these Terms and the Privacy Policy.
- You are responsible for keeping your credentials safe; actions taken with your account are treated as yours.
- If you breach these Terms or the Content Policy, we may refuse requests, take content down, or suspend or ban the account (see section 11).
3. Points
3.1 What points are
- Points are the unit used inside the Service to pay for generations and features.
- Not withdrawable: points cannot be exchanged for cash or returned to a payment account (except for refunds accepted under section 4.2).
- Not transferable: points cannot be moved, gifted or sold between accounts.
- Redeemable on this site only: points can only be used inside the Service, not with any other service or third party.
- Bound to your account: points are recorded under your account; what happens to them when an account is banned is in section 11.
- Validity: points currently have no expiry date. If we introduce one, we will first update these Terms and ask you to accept the new version.
- Gifted and paid points: the sign-up grant, daily check-in rewards and schedule rewards are gifted points; points you buy are paid points. Your account records the source of each. Gifted points are spent first, then paid points in the order they were bought.
3.2 Spending points
- The point price of each feature is shown before you use it.
- A request rejected by the content policy costs no points. A generation rejected by the final check after points were deducted has the points deducted for it returned.
- A generation that fails for reasons on our side has its deducted points returned under the settlement rules.
- "Returned" in this section means points go back to your account; it is not a cash refund. Cash refunds follow section 4.2 only.
4. Purchase Terms
This section is the full text of the Purchase Terms you accept at checkout. Before payment there is a checkbox, unticked by default: "I have read and agree to the Purchase Terms (points are credited immediately and are not refundable except as required by law)".
4.1 Products, prices and delivery
- Founder pack: 10,000 points + VIP3 benefits for 3 years, limited to one per account.
- Points pack: 1,500 points.
- Price: the price on the product page and at checkout is the total you pay, tax included; no tax is added on top. Launch prices are US$29.90 for the founder pack and US$4.99 for the points pack; the checkout page prevails.
- Payment method: bank cards only, processed by a third-party payment processor's hosted checkout. The Service does not store full card numbers.
- Delivery time: points are credited immediately once payment is confirmed; the founder pack's VIP3 benefits start at the same time.
4.2 Refunds
Points are credited immediately on purchase and are not refundable except as required by law. We only accept the following four kinds of refund, which the law or the card networks require:
- Statutory withdrawal: a withdrawal right given to you by applicable law, such as Korea's 7-day withdrawal right (see the regional rules below).
- Minor's rescission: rescission of the purchase by a minor or their legal representative under applicable law.
- Fraud and card disputes: a charge you did not authorise, or a dispute raised through the card issuer or card network.
- Non-delivery or quality: points not credited after payment, or purchased content not provided as agreed.
Voluntary refund requests outside these four kinds (for example a change of mind, or no longer wanting to use the Service) are always refused, and our reply cites this section.
Refund amount: unless the law requires otherwise, the refund is the share of the order's price that matches its unspent paid points. Once refunded, those paid points are removed from your account.
Founder pack: any refund of a founder pack, including a partial refund, revokes its VIP3 benefits.
Rules for the four launch countries:
- Korea: under Korean consumer protection law for electronic commerce, you may withdraw a purchase within 7 days of receiving it (except where the law excludes withdrawal); where the product does not match its description or the contract, you may withdraw within 3 months of receipt, or within 30 days of when you knew or could have known. Once a withdrawal is accepted, we refund within 3 business days.
- Japan: there is no general cooling-off period (クーリング・オフ) for mail-order sales. Statutory grounds such as rescission by a minor, or rescission for improper solicitation, still apply.
- Singapore and Malaysia: handled under local consumer protection law.
How to ask:
- Where: email the contact in section 1 (refund mailbox: to be filled).
- What to include: your registered email, the order number (or the payment date and amount), the refund kind and reason, and supporting evidence. For example: for a statutory withdrawal, state that you withdraw; for a minor's rescission, the legal representative's identity and relationship; for fraud, the card issuer's dispute reference or a police report; for non-delivery, the payment receipt and a screenshot of your point balance.
- Response time: we reply within to be filled business days of receiving complete evidence. Korean statutory withdrawals are refunded within 3 business days of acceptance; disputes raised through a card network follow the network's timelines.
5. VIP Benefits
- The VIP3 included in the founder pack has a fixed term of 3 years from the date it is credited. It downgrades automatically when it ends and does not renew automatically.
- VIP3 benefit: point consumption is charged at 95%, rounded up (the product page prevails).
- A founder pack refund revokes its VIP3 benefits (section 4.2).
6. Sales Regions, Prices and Tax
- Where you can buy: Japan, Korea, Singapore, Malaysia.
- We do not sell to any other region; checkout from outside these four countries is refused.
- Displayed prices are tax-inclusive totals; no tax is added on top.
- Bank cards are the only payment method.
Disclosures for consumers in Malaysia:
- Seller name: to be filled
- Contact: to be filled
- Business address: to be filled
- Main characteristics of the service: see sections 1, 3, 4 and 5
- Total price including taxes: see section 4.1
- Payment method: bank card (third-party hosted checkout)
- Delivery time: points are credited immediately once payment is confirmed
7. Content Boundaries
- All your use must follow the Content Policy: only content that is safe for work (SFW); no creating or describing characters who are minors; no entering or generating other people's real identity data such as ID or bank card numbers.
- If you break these rules, we may refuse requests, take content down, or suspend or ban the account.
8. AI Output and Rights
- You keep your rights in what you put in (text, uploaded images, lyrics and so on), and you grant us the licence needed to process, store and display it to provide the Service; once you turn on the shared page, this includes showing it publicly to visitors.
- Non-exclusive use: within what the law and the upstream services' terms allow, you may use the content generated for you; this licence is non-exclusive.
- Outputs may be similar: other users may receive identical or similar outputs; we do not promise that an output is unique.
- No copyright guarantee: we do not guarantee that generated content can be protected by copyright, or that it does not infringe third-party rights.
- Assess commercial use yourself: some generation routes pass through relay providers that have published no verifiable terms, so we cannot prove their upstream licence chain and do not guarantee that paid generations can all be used commercially. Assess this yourself before any commercial use.
9. Likeness, Voice, Music and Third-Party Rights
- If you upload a photo of a real person as a reference, ask for an imitation of a real artist, or upload songs and lyrics, you must have the permission of that person or the rights holder.
- Do not impersonate a real person, and do not use another person's likeness, voice or name to make content that could mislead others.
- Complaints and takedown: rights holders can complain through the contact in section 1. After checking, we take the content down and reply to the complainant. What a takedown does and does not do is described in the Content Policy.
10. Sharing and Publicity
- The shared page is off by default. Once it is on, anyone with the link can see the idol's name, avatar, personality tags, bio, rating letter, like count and the works you made visible.
- After you turn sharing off or reset it, the old link no longer opens the shared page, but media file addresses already handed out do not stop working. See the Privacy Policy.
11. Suspension and Bans
- If you breach these Terms or the Content Policy, we may, depending on the case, suspend new generations or ban the account. A banned account cannot sign in.
- Handling of remaining points and remaining VIP term when an account is banned: to be filled.
12. Your Data Rights
- Export, correction and deletion of your data are handled manually; we reply within 30 days of receiving your request. Scope and limits are in the Privacy Policy.
13. Changes to These Terms and to Providers
- When we update these Terms, the Privacy Policy or the Purchase Terms, we raise the version number. After a document required at registration is updated, you must accept the new version before starting new paid consumption; until then you can still view your existing content.
- When we add or replace a provider that processes your data (including model relay providers), or change where data is processed, we update the Privacy Policy and raise its version.
14. Disclaimers and Limitation of Liability
- The Service is provided as is. Generated content may be inaccurate, incomplete or not what you expected.
- Limitation of liability and dispute resolution: to be filled.
15. Language
- These Terms are available in Chinese, English and Malay. If the versions differ, the Chinese or English version prevails.